The world of luxury yachts could be described as one of dreams and horizons, where lifestyles are established. This is an elite industry where people want to experience marine life perfectly, with fully-designed ships that may also be perceived as works of art. Every yacht deal is long and successfully sealed with a professional broker who personally understands all the specifics of marine sales and possibly the desires of a sophisticated customer.
Meet Jen Ozzy, the new and energetic face in the yacht brokerage business. It is not only about selling and purchasing a product but also about making experiences and turning dreams into reality for her customers.
We’re delighted to feature Jen in this exclusive interview, where we’ll explore the aspects of personal yachting and luxurious lifestyle designing.
1. The yacht brokerage business sometimes has clients with higher standards and various expectations to meet. In your opinion, how can trust be established, and how can confidentiality be preserved in such cases?
In the luxury yachting industry, trust and confidentiality are paramount, especially when dealing with high-net-worth clients. Trust is built through transparency, expertise, and personalized service. From the very beginning, I work closely with my clients to understand their preferences, communicate openly, and ensure they are informed throughout the process. Maintaining confidentiality is non-negotiable—every transaction and interaction is handled with discretion. This industry thrives on relationships, so ensuring clients feel secure and valued is key to long-term partnerships.
2. What strategies do you use to get updated with the new trends in yacht designs, new technologies, and maritime laws?
I make it a priority to stay ahead of the curve when it comes to new yacht designs, technologies, and maritime regulations. This includes attending international boat shows, networking with industry leaders, and collaborating with designers, shipyards, and engineers. I also subscribe to industry publications and continuously educate myself on changing maritime laws to ensure compliance and offer clients the best and most up-to-date advice.
3. The term “floating home” has emerged as a trend. In what way has this trend affected the kind of ships and services clients are interested in?
The “floating home” trend has definitely shifted client interest toward larger, more self-sufficient yachts. Many clients are now seeking yachts that not only offer luxury but also functionality—think more space, eco-friendly technology, and long-range capabilities. As clients increasingly view yachts as second homes, they’re requesting more personalized, home-like interiors and features that cater to long-term stays, such as extensive crew quarters, spa-like facilities, and advanced onboard entertainment systems.
4. Yacht ownership is viewed as a way of living a particular way rather than just possessing a luxurious mode of transport. How do you guide clients into incorporating the acquisition of a yacht into the bigger picture of their lives?
Owning a yacht is not just about acquiring a luxury vessel; it’s about adopting a lifestyle of freedom, adventure, and exclusivity. I work closely with clients to understand their lifestyle, preferences, and future aspirations. Whether they want a yacht for family getaways, hosting events, or exploring remote locations, I help integrate the yacht into their life in a way that enhances their experiences. It’s about curating the perfect yacht that meets their needs today and aligns with their future dreams.
5. Chartering services are in huge demand within the entire yachting economy. What would be your recommendations to those clients who want to place their yacht into charter service?
For clients looking to place their yacht into charter service, I always recommend ensuring their yacht is well-maintained and compliant with all regulatory requirements. It’s important to invest in professional crew members and market the yacht through reputable charter agencies. Additionally, flexibility with the yacht’s availability can help increase charter bookings. I also encourage owners to think about what makes their yacht stand out—whether it’s the design, unique features, or the onboard experience. Tailoring the yacht’s offering to a high-end clientele can significantly boost its appeal in the charter market.
